Hospitality Management PhD

University of West London

Research in the London Geller College of Hospitality and Tourism (LGCHT) takes a multifaceted approach to the hospitality sector. We explore strategies for resilience, ethical management, diversity and inclusion, and innovation with a focus on empowering women and understanding the experiences of marginalised groups.As a postgraduate researcher at UWL, you will receive training in a range of research methods and theoretical approaches. You will need to demonstrate strong analytical skills, creativity, motivation, and a deep interest in the field of hospitality.Working closely with your supervisors, you will undertake rigorous scientific investigation, generating significant discoveries relevant to business, social life, and academic scholarship.LGCHT academics provide excellent supervision, covering a diverse range of exciting research topics, including:Strategic resilience management:analysis of risk and crisis management systems in practiceemerging risks and ‘black swans’ (including pandemics, geopolitical shifts, and climate-related disruptions)cyber risk managementoperational, societal, and environmental risksEthical labour recruitment and broader business-related human rights issues:labour exploitationhuman trafficking and modern slaverysupply chain transparency and ethical sourcingtrafficking survivors’ re-integrationEmployment of marginalised groups in hospitality:accessibility and inclusion for neurodivergent employeestransgender inclusive workplaceageism in the hospitality sector and supporting the employment of seniorsCelebrating and empowering women in hospitality:the role of women in hospitality entrepreneurshipbarriers to women's leadership in the hotel sectorstrategies for promoting gender equality in leadershipEvidence-based research on diversity and inclusion:best practices for creating an inclusive workplace cultureaddressing unconscious bias in hiring and promotionnew consumer trends and expectations in the post-pandemic landscapebrand reputation development and protection in the age of social mediapublic sentiment monitoring systemsreputational risk managementthe influence of online reviews and consumer-generated contentEthical dilemmas in the implementation of technology in hospitality:privacy concerns and data management in smart hotelsthe impact of automation on hospitality jobs and job quality

London Geller College of Hospitality and Tourism