Certificate III in Information Technology - Generalist IT Support Stream

TAFE Queensland

Kick start your career in information and communications technology (ICT) with this entry-level qualification. Get the hands-on skills for the role you want with both a foundation stream and range of specialised streams . According to the Australian Government's Job Outlook service, the number of people working as ICT support technicians is expected to continue to grow very strongly over the coming years. This very large occupation is likely to see around 62,000 job openings over the next five years. Generalist IT Support stream Choosing the IT Support stream will give you the skills you need to work as an ICT help desk operator. You'll discover how to care for computer hardware, provide ICT advice to clients, and provide basic system administration support. Foundation stream Providing a broad focus area, this stream has units from networking, programming, web design, cyber and cloud to give a general idea of IT and can step you into all Diploma areas. Cyber Security Awareness By choosing this stream, you will learn how to identify security threats and how to maintain the security of digital devices. You will also learn how to protect and secure information assets and how to administer security of systems. Networking stream The Network Administration stream will teach you how to set up computer networks, diagnose and action network problems, and install and manage protocols. Cyber and Networking stream This stream gives you a fundamental level of networking and cyber knowledge and skill to ensure an understanding of network administration and configuration, and the essentials for raising cyber security awareness and basic security, to enable you to take the next step towards deeper levels of networking, cloud and cyber security study or to work in entry level positions in IT. Web Development stream The Website Technologies stream will prepare you to work as an ICT technician building and maintaining websites. You'll learn how to use social media tools, produce images for the web, and build, review and maintain simple websites. Mobile iOS App Development stream Mobile iOS App Development introduces you to building dynamic apps and user interfaces using Swift - a modern and powerful programming language which powers Apple's app ecosystem. You will use Xcode which is Apple's Integrated Development Environment (IDE) to develop apps for iPhone, iPad, Mac and more. You will also learn about app design and creating technical and user documentation to meet client specifications.

106316K