Diploma in Hospitality - Hotel and Resort Operations Management (Co-op)

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Imagine an exciting hospitality career working at places such as five-star hotels, luxurious resorts, restaurants, clubs, and cruise lines. Hospitality professionals work with diverse clientele all over the world. Students are immersed in an innovative curriculum taught by faculty with valuable industry expertise. Learning takes place through extensive experiential opportunities including field trips, practical labs, workplace certifications, and study and travel abroad. Emphasis is put on both the food and beverage and rooms divisions of a hotel or resort property, and strategic industry partnerships complement student learning.

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

  • support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member;
  • deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives;
  • use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences;
  • apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products;
  • comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations;
  • use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations;
  • keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance and guide career development;
  • use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment;
  • respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability;
  • apply the principles of entrepreneurial thinking into a variety of hospitality industry scenarios and situations;
  • apply knowledge of cultural fluency and awareness in the global community.

Practical Experience

All co-operative education programs at Georgian contain mandatory work term experiences aligned with program learning outcomes. Co-op work terms are designed to integrate academic learning with work experience, supporting the development of industry specific competencies and employability skills.

Career opportunities

Graduates from this program may find positions in the following sectors:

hotels,
resorts,
clubs,
cruise lines,
restaurants,
attractions,
airlines,
industry suppliers
ancillary services in health care and education.

Work Integrated Learning: 1 Co-op Work Term

في أي قسم أنا؟

Georgian College

خيارات الدراسة

دوام كامل (2 أعوام )

رسوم التسجيــل
CAD$14,290.00 (US$ 10,497) سنوياً
CAN $7,145 per semester

* السعر الظاهر هو سعر توضيحي، يرجى تواصل مع الجامعة

تاريخ البدء

6 مايو 2024, 3 سبتمبر 2024

مكان عقــد الدورة

Georgian College

Barrie Campus,

One Georgian Drive,

BARRIE,

Ontario (ON),

L4M 3X9, Canada

شروط القبول

للطلاب الدوليين

Applicants must hold OSSD or equivalent with Grade 12 English (C or U).

Mature students, non-secondary school applicants (19 years or older), and home school applicants may also be considered for admission. Eligibility may be met by applicants who have taken equivalent courses, upgrading, completed their GED, and equivalency testing.

Applicants must meet ONE of the following criteria to meet Georgian’s language proficiency requirements:

  • TOEFL Internet-based test (IBT): 79
  • TOEFL Paper-based test: 550
  • IELTS Academic only: 6.0
  • YELT: 1-5
  • TOEIC: 800
  • Graduate of Level 8 of Georgian’s GAAS - English for Academic Purposes: 60% in certificate or completion of level 8 with 70% or higher
  • Canadian Academic English Language (CAEL): 60
  • Pearson Test of Academic English (PTE): 58
  • Cambridge English: Advanced (CAE): 170

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حول Georgian College

تسجل جورجيان كوليدج باستمرار معدل توظيف خريجين أعلى من متوسط المقاطعة لأكثر من 20 عاماً.

  • الكلية التعاونية الأولى في أونتاريو ولديها 6200 شريك توظيف
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  • أكثر من 130 برنامج دراسي مُصمّم وفقاً لاحتياجات سوق العمل
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