Ontario College Graduate Certificate in Healthcare Administration and Service Management

Sheridan College Institute of Technology and Advanced Learning

In this applied program you'll develop essential skills in leadership operations and digital health technologies related to Canada's evolving healthcare system. When you graduate you'll be able to innovate new solutions manage operations more effectively and optimize team performance ultimately improving staff well-being service delivery and patient outcomes on a sustainable scale. A holistic understanding of healthcare You'll explore Canadian healthcare systems funding structures regulations and policy. Patient-centred service management and delivery. Ethical and informed decision-making using data analytics AI tools and emotional intelligence. How identity and systemic inequalities affect healthcare. The psychology of change and change management.

Faculty of Applied Health and Community Studies