Graduate Certificate in Digital Platforms for Service Innovation

Northeastern University

Northeastern’s Graduate Certificate in Digital Platforms for Service Innovation provides core knowledge and skills tied to the growing role of digital technologies in service delivery. Platforms such as Uber and AirBnB are online tools for smoothly connecting customers with service providers, and for enhancing operations by simplifying communications, transactions, and delivery. Their effectiveness advances with the latest in artificial intelligence and technical innovations.The certificate can be earned simultaneously with a master’s degree at Northeastern, and coursework may apply to both programs’ requirements.